Posts

Closing is Overrated!

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Sales leaders are obsessed with closing. Even movies elevate closing to a mythical status. We’ve all heard the line, and maybe even implored our salespeople to, “Always be closing” (Alec Baldwin in “Glengarry Glen Ross”). The “State of Inbound 2018” report, which compiled the responses of more than 6,200 leaders from around the world, identified “closing more deals” as the No. 1 priority of sales leaders. Nothing else was even close! It’s no wonder that everyone would like a quick fix. Google the term “sales closing” and you will find: “How To Close A Sale: 7 Closing Techniques And Why They Work”, “20 Modern Sales Closing Techniques That Will Help You Win More Sales” and a host of other closing miracles. However, despite all the fanfare, focusing on closing alone does not work. Here is why. The data from nearly 2 million evaluations and assessments of salespeople conducted by Objective Management Group, shows that fewer than 6 percent of all salespeople are stron...

The Key to Instant Popularity!

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The key to instant popularity? Make people feel good about themselves. When people around you feel good about themselves, they will like you and seek more opportunities to experience the same inner glow. If it is so simple, why don’t more people do it more often?  One simple answer is that we spend too much energy focused on ourselves and our own feelings that we end up ignoring the energy of others, if only by default. Smile   Sincere smiles from the heart trigger warm, reciprocal feelings. Praise Compliment. Appreciate. Be specific and avoid insincere flattery. Look for the best in everyone and in every situation.  Ask questions that show an interest, listen attentively Use their names. Dale Carnegie, author of the perennial best seller, “How to Win Friends & Influence People,” said “a person’s name is to that person the sweetest and most important sound in any language.” Empathise See the world from their perspective. Reflect ...

Staff Well-Being. What are you doing?

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Each year 2.7 million teaching days are lost through sickness and unauthorised absences. Last year 2,500 teachers took early retirement on grounds of ill health. An average secondary school with an average number of absences could face annual supply teacher costs of up to £150,000. Nationally, the cost is about £300 million of tax payers’ monies. More importantly, classes are disrupted, work programmes interrupted and the remaining staff are overloaded with additional workloads. More than half of teachers took almost two weeks’ worth of sick leave last year citing stress, workload and pupil behaviour. So what can be done to boost attendance? And how do you sort the ill from the ill-intentioned? Now I'm not a Teacher (and never have been), but I have managed over 300 staff and I know from experience that sometimes a small investment, on your part, can have a massive impact.  I have offered a few suggestions below, but I'm sure many of you reading this can offer a lot...

Personal Transition Curve

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It can be seen from my transition curve that it is important for all of us to understand the impact that change will have on our own personal construct systems; and for us to be able to work through the implications for our self-perception. Any change, no matter how small, has the potential to impact on an individual and may generate conflict between existing values and beliefs and anticipated altered ones. One danger for the individual, team and organisation occurs when an individual persists in operating a set of practices that have been consistently shown to fail (or result in an undesirable consequence) in the past and that do not help extend and elaborate their world-view.  Another danger area is that of denial where people maintain operating as they always have denying that there is any change at all.   Both of these can have detrimental impact on an organisation trying to change the culture and focus of its people . Anxiety The awareness that events l...

How 5 Minutes of Mindfulness can Calm a Class

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Developing and implementing mindfulness education programs in Primary school classrooms has the potential to positively influence the development of children's cognitive, behavioural, and emotional regulatory abilities. There is a study by Exeter University that is the first to examine the feasibility and effectiveness of a Mindfulness program; a mindfulness education program for late Primary school students. The program includes seven key ingredients: relaxation and breathing, positive affirmation, remedial stretch, real-world applications, aromatherapy, yoga and daily practice; all of which worked in partnership to provide students with unique skills to use in their everyday lives. Of most importance was examining the potential impact of teaching mindfulness in a classroom on students' cognitive (e.g., executive functioning), behavioural (e.g., aggression), and emotional (e.g., anxiety) regulatory outcomes. As a function of participating in the program, students in t...

Education NEEDS to Change!

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The former Department for Education Permanent Secretary argues that "monolithic" Whitehall departments are too remote from schools to be cost-effective or efficient in managing the system. He also says that given the scale of public finance cuts and the public's anti-politics mood, the state must rethink its relationship with the schools sector - by devolving power and trusting to frontline teachers, Higher Education and industry. I totally agree with this statement.   In a business world, as leaders, we isolate ourselves from the coal face by analysing figures and attending meetings, delegating responsibility for management of productivity to our managers (i.e. Head teachers and Principles).   Politics is no different; they disassociate themselves from the coal face, spend their time crunching numbers and making decisions without thinking about the serious impact that their decisions have on the everyday schools, colleges or academies. There are a number of ...

What is Challenging Behaviour?

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What is challenging behaviour? Challenging behaviour, in the school context, encompasses behaviour that: • Interferes with the pupil’s own and/or other pupils’ learning; • Disrupts the day to day functioning of the school; • Jeopardises the right of staff and pupils to a safe and orderly environment; • Has a duration, frequency, intensity or persistence that is beyond the normal range that schools tolerate; and • Is less likely to be responsive to the usual range of interventions used by the school to address pupil misbehaviour. A perusal of the behaviour records of most primary schools will provide clear examples of different types of challenging behaviour displayed by children. These include: • Aggressive behaviour, including pushing, punching, kicking, biting, scratching, and threatening behaviour and verbal abuse; • Disruptive behaviour, including screaming, tantrums, non-co-operation, running away; • Destructive behaviour, including destruction ...