Grant Stanley Consulting

Each year 2.7 million teaching days are lost through sickness and unauthorised absences. Last year 2,500 teachers took early retirement on grounds of ill health. An average secondary school with an average number of absences could face annual supply teacher costs of up to £150,000. Nationally, the cost is about £300 million of tax payers’ monies. More importantly, classes are disrupted, work programmes interrupted and the remaining staff are overloaded with additional workloads. More than half of teachers took almost two weeks’ worth of sick leave last year citing stress, workload and pupil behaviour. So what can be done to boost attendance? And how do you sort the ill from the ill-intentioned? Now I'm not a Teacher (and never have been), but I have managed over 300 staff and I know from experience that sometimes a small investment, on your part, can have a massive impact.  I have offered a few suggestions below, but I'm sure many of you reading this can offer a lot...

10 Reasons Why your Boss shouldn’t be Your Friend Is it ever OK for a manager to be friends with their employees? Believe me, this isn’t just a question brand new manager’s struggle with (and most of them do). It’s an issue a lot of experienced managers are questioned about as well, and many of them don’t think it’s a problem at all. The issue of “buddy to boss” might not be as black and white as you might think. Conventional management and HR 101 wisdom would tell you it’s absolutely not OK. In fact, some companies might even try to outlaw it through “cronyism” policies. However, in the real world of work, emotions and relationships can’t be governed by policy. Workplace relationships are can be extremely tricky, just as personal or family relationships can be. Managers are not robots – they have feelings and emotions. Sometimes you can’t help but like one employee more than another. Sometimes workplace romances blossom between managers and employees (that’s a whol...

Between 2002 and 2008 I was employed by British Telecom as the Central Regional Sales Director.   This afforded me the ability to influence, coach, mentor and deliver results through a staff of over 300; across 2 call centres and Field based consultants.   I wrote this article a few years ago but never published it, but I feel it is relevant now as the increase in the economy generally increases attrition rates. Just to set the scene, my call centres had an attrition rate of almost 37% when I took responsibility in 2006, but following the following principles below, I was able to reduce my annual attrition to below 15% with less than 4% annual absence records.   This may sound high to some but for a Call centre environment this is fantastic! Recruitment – getting it right from the start It is essential when recruiting that the correct competencies and behaviours are defined in order to deliver your business’s requirements.  Once the potential applicant’s...